Mashable reports that the workforce is increasingly mobile, with telecommuters and other remotely-based employees expected to comprise nearly 75 percent of the American workforce by 2013. According to market research firm IDC, nearly 35 percent of the global workforce will be working at remote locations in two years.
Mashable offers five tips for training those mobile employees:
- Hire not only for relevant job skills but also for a demonstrated ability to collaborate and contribute when working at a distance from colleagues and managers.
- Provide remote workers with all the necessary tools, e.g. e-mail, Internet access, phone, private networks, shared docs, wikis and logins to SaaS applications.
- Require new remote teams to spend their first days or weeks at headquarters, using the initial visit convey company culture, set expectations, and build personal relationships and communication.
- Schedule frequent check-ins to see if remote workers have questions and comments.
- Center training and learning processes and programs on remote workers’ routines and schedules, allowing them to review new materials on their own and at their own pace.