Posts Tagged ‘CEOs’

Creativity Is Essential Workplace Skill for Future

Wednesday, February 6th, 2013

“Increasingly, the new core competence [at work] is creativity — the right-brain stuff that smart companies are now harnessing to generate top-line growth,” says “The game is changing. It isn’t just about math and science anymore. It’s about creativity, imagination, and, above all, innovation.”

Leaders will need to guide changes in the business culture from the bottom up to foster learning and will also need to inspire innovation. Employees at all levels will need to be able to adjust quickly to new ways of doing things, which will include collaboration with both internal and external partners.

An IBM Global CEO Study confirmed this view and found that current leaders are concerned about their provide the leadership required to keep their organizations competitive in the “new world”.  Based on interviews with more than 1,500 CEOs in 60 countries and 33 industries, the study reported the following key findings:

  1. Most of the CEOs (79%) expect the business environment to grow even more complex in the future.
  2. More than half the CEOs interviewed doubt their ability to manage the increasing complexity.
  3. A majority of CEOs cite creativity as the most important leadership quality required to cope with this growing complexity.
  4. CEOs in the West believe economic power will shift rapidly to developing markets and regulation will increase as well.

How about your business? Is it emphasizing the growth of creativity and innovation?


What’s the Story on Micky Arison?

Wednesday, January 25th, 2012

“The Wall Street Journal” published an interesting but totally unsatisfactory explanation Monday of Micky Arison’s strange silence and elusiveness following the Costa Concordia’s tragic shipwreck off the coast of Italy. “Where is Micky Arison?” the newspaper asked, and it’s a question that must have been nagging at thousands, if not millions, of people around the globe as they read about the horrible outcome of the captain’s recklessness.

As the company’s ships lay partly submerged in a gut-wrenching position, divers carefully and heroically began the somber and dangerous task of searching for and recovering victims, and salvage operators pondered the best approach to safely recover the fuel and either right the ship or begin cutting in apart in place.

In the meantime, the ship’s captain and the CEO of Carnival’s Italian unit continued pointing fingers at one another, both shifting responsibility for the disastrous route the ship followed. All the while, Micky Arison, CEO of Carnival Corp., spoke nary a word about the tragedy, not even to offer condolences to passengers who survived the frightening, chaotic event, nor to those who lost loved ones, many of whom are still unaccounted for nearly two weeks later.

Owner of Carnival Cruise and a number of other well-known cruise lines, such as Holland America, Princess Cruises and Cunard, Carnival Corp. should have a well-thought-out, detailed crisis communication management plan at the ready, and it should be readily available to the captain on every ship.

Overall, cruises have proven to be an extremely safe form of transportation, particularly considering the huge number of passengers carried each year without a mishap. But no organization should be without a plan for handling unexpected events. To think  company doesn’t need an up-to-date action plan to quickly and effectively handle crises is at best ill-advised. When thousands of customers’ lives and limbs are at risk, it’s extremely careless, which is also an apt description of Mickey Arison’s behavior.

The WSJ’s story is at

Lessons from Steve Jobs on Succession

Thursday, December 1st, 2011

A phenomenal visionary and innovator, Steve Jobs also demonstrated a lot of skill as a leader. One case in point is the thoughtful way he handled succession planning, an area many CEOs avoid, to their company’s disadvantage.

Information Week writer Robert Strohmeyer reported earlier this year that author Carmine Gallo, who followed Jobs’ career closely over the years and wrote two well-received books about him, identified the five key lessons to be learned Jobs’ succession planning:

  1. Focus on the customer, client, and user experience, above everything else
  2. Ensure that the culture of the company is held up as a higher value than a particular person’s leadership so that everyone realizes the company can succeed without certain individuals
  3. Control the core message and exemplify it (walk your talk)
  4. Be proactive about turning over the reins gradually so that people become accustomed to the new CEO before it’s time to leave
  5. Select your successor by evaluating the person’s ability to do the job rather than assessing whether the personality is similar to yours

What do you think is most important to remember when preparing to step down from a leadership role? Please offer your thoughts, ideally based on your experience.

Thousands of executives, top-flight sales leaders and savvy marketers have learned—with Evelyn Clark’s help—how to identify, create and deliver messages that stick in audiences’ minds. An author, workshop/retreat leader and keynoter, she is a recognized expert and pioneer in organizational storytelling. Learn about her Corporate Storytelling® system and services, or buy her book, at