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CORPORATE STORYTELLING: Discovering Fire for the Second Time

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CORPORATE STORYTELLING:
Discovering Fire for the Second Time
Vol. 4 Number 6 2004

Publisher: Evelyn Clark
evelyn@corpstory.com http://www.corpstory.com

(c) Clark & Company 2004
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" You have to know your audience, and tailor your story accordingly. After all, the whole point of communicating--whether you do it through yelling or through telling stories--is to be heard and understood."

--David Armstrong
Managing by Storying Around

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Please forward this E-Zine to anyone you know who is interested in becoming a more effective communicator, or who may want to learn how to supercharge their business/career.

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IN THIS ISSUE

  1. A Fun, Informative Gift for the Readers on Your List
  2. Another Corporate Storytelling Webinar in January
  3. Communicating Business Strategy
  4. Contagious Success
  5. Around the Corporate Campfire Update

1. A Fun, Informative Gift for the Readers on Your List

Looking for gift ideas for the people on your list who love to read, are active in business and/or have other types of leadership responsibilities? A copy of Around the Corporate Campfire: How Great Leaders Use Stories to Inspire Success would be ideal for:

  • colleagues
  • friends
  • neighbors
  • family members
  • students

Everyone loves a good story! One of Evelyn's colleagues reported that even her 14-year-old son enjoyed the collection of stories about companies that manage through storytelling.

Order by Friday December 17, to ensure delivery before Christmas. Click here to buy now: http://www.corpstory.com/products.htm

2. Another Corporate Storytelling Webinar in January

For all of you who were disappointed to miss the first Corporate Storytelling Webinar last month, we're scheduling another FR*EE one-hour session in January, compliments of www.picturetalk.com.

We're delighted to offer another chance for you to hear and see Evelyn's introduction to the whys and hows of organizational storytelling--and hear her share some of her favorite stories from her book, Around the Corporate Campfire: How Great Leaders Use Stories to Inspire Success.

Here are the highlights of what the presentation will cover:

  • why so many top CEOs love to tell stories
  • how successful leaders use stories effectively
  • the bottom-line results of storytelling for organizations

So stay tuned! We'll let you know the date and how to register as soon as we confirm the date.

3. Communicating Business Strategy

If you want all your employees to understand your business strategy, here are some tips to help you as you prepare your communication plan. In the October issue (Vol. 5, Issue 5) of Melcrum Communications' publication, The Source for Communicators, Paul Sanchez, head of communication at Mercer Human Resource Consulting, advises that you:

1. First confirm there's a valid strategy
Don't make the mistake of assuming your mission and business plan are valid, that your values are accurately expressed, and that your business strategy is up to date. Before your announce the strategic direction, make sure that the leaders agree on the stated strategy and can clearly articulate it. If they aren't on the same page, work with them until they are and before you go public.

2. Define the terms for everyone
If terms aren't consistently defined, there's often confusion about how to apply them. Terms like mission and vision, values, culture and business strategy are the most misused, Sanchez says, and it's crucial for your organization to agree on these terms and how they're used. It's also important to distinguish strategy from mission, which is the enduring purpose of the organization, its reason for existing. Strategy is the way in which your organization applies its resources to achieve the mission or purpose.

3. Develop the core story
Some organizations merely reiterate the "official statement" created for external audiences, such as investors, analysts, the media and the general public. The essence of that message should certainly be the same for employees, but it needs to be adjusted to appeal their specific interests within the context of your organization's mission and values.

4. Inform and involve employees
It's highly unlikely that a single memo, e-mail or news release by itself will inform and motivate staff, Sanchez says. Gaining awareness, understanding and cooperation is hard work, particularly when it comes to supporting and implementing a business strategy and plan. The communicator's role is to move people from awareness to understanding, through cooperation and behavior change. With employees, this can be done by clearly expressing how they contribute to the organization's success.

5. Choose the right channels
Choosing and applying the right methods to communicate strategy to employees is one of the communication arts. What seems to be most effective is a multi-media approach that orchestrates various media channels, such as print materials, Web sites and face-to-face learning sessions.

To purchase the full article ("A 10-point guide to communicating business strategy to employees"), or to find out more about the The Business Communicator go to: http://www.melcrum.com/link/tbc.html

4. Contagious Success

Only 10 percent of knowledge workers are part of a high-performing workgroup, one that makes money for the company and is creating a new product or service, according to a new book, Contagious Success. The findings were the result of the largest and most in-depth global study ever done on the factors that either accelerate or stifle high performance in the workplace.

The book was brought to Evelyn's attention by her colleague Paula Bartholome, The Corporate Jester, who calls the book "a no-nonsense approach to dealing with performance issues in workgroup or team environments." The Hudson Highland Center for High Performance conducted the study, and author Susan Lucia Annunzio reveals her proven strategies for identifying, nurturing and replicating high-performing business units.

Annunzio says that senior management usually focuses on fixing its lowest performing units, but instead should study the best groups so their practices can be shared with the lower performers.

Batholome's full report on the book is at www.parallax-perspectives.com and the book is available on AMAZON

5. Around the Corporate Campfire Update

The word keeps spreading about Evelyn's book, Around The Corporate Campfire: How Great Leaders Use Stories To Inspire Success. It was featured in a business column in The Seattle Times last month and in this month's issue of Marketing.

To read the Times article, go to
http://seattletimes.nwsource.com/

Macmillan India has already published the Indian version of the book and has launched an ambitious publicity campaign. Negotiations are underway with a publisher in China, and the book is under review by several other Asian publishers and one in France.

If you haven't already bought a copy for yourself, you can preview it on Amazon.com, order it from any bookstore, or of course, you can still buy direct from the author at www.corpstory.com or www.aroundthecorporatecampfire.com. Both sites offer the e-book version as well as the paperback.

If you don't already have a copy of Around the Corporate Campfire, buy one today! Learn how some of America's top companies are using stories to convey values, vision, and desired behavior. Become a better leader by modeling your communication after the CEOs and executives of companies such as FedEx, Nike, Costco Wholesale, Mary Kay, and The Container Store.

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HAPPY HOLIDAYS!

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Evelyn Clark, The Corporate Storyteller
Author, Around the Corporate Campfire

t. (Seattle area) 425-827-3998
t. (toll-free) 1-866-818-8079
e. evelyn@corpstory.com
w. www.corpstory.com

Unless otherwise noted above this article is © Evelyn Clark, The Corporate Storyteller, is president of Clark & Company, a marketing communication firm in the Seattle area. A public relations practitioner with more than 20 years experience, she was accredited by the Public Relations Society of America in 1986. Her firm's services include facilitation of retreats and communication workshops, marketing and communication management, media relations strategy development, and media training. http://www.CorpStory.com

All Content © Clark & Company 1993-2004 (unless otherwise indicated). All rights reserved.

To bring the power of story to your company or to your organization's next conference or retreat,
book The Corporate Storyteller now.

Call (425) 827-3998 (Seattle area)            Toll-free: 1-866-818-8079

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